Emotional Intelligence: The Default Human Operating System
A Practice-Based Perspective on Restoring Emotional Intelligence as Foundational Human Capacity
Mahesh Sharma
Coach | Researcher | Author of Mastering Sensitivity
Creator of the SHEL Framework
Founder, Know Your True Self (KYTS) Research Academy
Introduction
This practice-based perspective paper explores emotional intelligence as a foundational layer of human functioning rather than a competency added later through training. Drawing on observations across educational environments, leadership contexts, and individual development settings, the paper proposes a restorative view of emotional intelligence as a natural human capacity that becomes clearer when supported through self-awareness and relational understanding. The paper also examines implications for education, leadership, and mental wellbeing, and introduces connections with the SHEL framework (Sensitive, Heart-centred, Ethical Leadership).
Suggested Citation
Sharma, M. (2026). Emotional Intelligence: The Default Human Operating System — A Practice-Based Perspective on Restoring Emotional Intelligence as Foundational Human Capacity.
Related Framework
This perspective paper informs the development of the SHEL framework (Sensitive, Heart-centred, Ethical Leadership), which explores leadership as an expression of emotional awareness, relational presence, and ethical clarity working together as an integrated orientation.
About the Author
Mahesh Sharma is a coach, researcher, and author working at the intersection of emotional intelligence, sensitivity, self-awareness, and ethical leadership. He is the creator of the SHEL framework and founder of the Know Your True Self (KYTS) Research Academy.
First published as a practice-based perspective paper by Mahesh Sharma, April 2026.
